Texting Out Opt

Outside of the Box Counseling uses RingRx (a VOIP application) to facilitate calls and text messages directly to and from therapists to their clients, as well as text message reminders directly from TherapyNotes, our EHR. Both RingRx and TherapyNotes are HIPPA compliant and your data is secure through these methods. These text messages are generally in the form of appointment reminders and clarification for scheduling appointments.

If you do not wish to receive text messages from your therapist, and/or do not wish to receive text messages for appointment reminders, please let us know. You have the right to opt out of receiving messages at any time. You are able to receive appointment reminders via email if you prefer. You are able to communicate with your therapist via secure messaging in TherapyNotes, via telephone, or if you prefer via email. Our outgoing email is equipped with embedded encryption for security purposes.